Napo Pet
Insurance Review
Editorial review only. VetCost is not regulated by the FCA. We do not arrange or sell insurance. Some links may be affiliate links.
Overview
Napo launched in 2022 as a fresh entrant to the UK pet insurance market, backed by dmg ventures (the venture arm of the Daily Mail and General Trust group). Their proposition is built around simplicity and speed — a mobile-first experience where you can get a quote in 30 seconds, buy a policy in under two minutes, and submit claims via the app with minimal fuss. Napo offers two lifetime cover levels: Classic (£5,000/year) and Complete (£10,000/year). Their claims process is designed to be fast, with most claims paid within 3-5 working days. The Napo app includes a pet health diary, vaccination reminders, and direct access to vet advice. While they're a newer player in the market, their dmg ventures backing provides financial stability and resources to grow.
Key Facts
Founded
2022
Underwriter
Wakam SA
Cover Types
Lifetime
Pet Types
Dog, Cat
Vet Fee Limit
£5,000–£10,000
Excess From
£70–£120
Waiting Period
14 days
Max Pet Age
Must enrol before age 9
Pros & Cons
Pros
- Excellent mobile app with health diary and vet advice
- Fast claims — most paid within 3-5 working days
- Competitive pricing from £7/month for dogs
- Covers dental, behavioural, and hereditary conditions as standard
Cons
- Very new — only launched in 2022, limited track record
- No travel/abroad cover included
- No multi-pet discount available
- No direct vet payment option
Cover Features
Prices From
Dogs from
£7.00/mo
Cats from
£5.00/mo
Prices are indicative starting prices and may vary based on breed, age, and postcode.
Editor's Verdict
A promising newcomer with a slick app and competitive pricing. Napo's mobile-first approach and fast claims make them appealing for younger, tech-savvy pet owners. Still building their track record, but backed by a major media group.
Learn More About Napo
Visit Napo's website to compare cover options and find out more about their policies.
Visit Napo WebsiteAffiliate link. See our methodology.
Important: VetCost provides information for comparison purposes only. We do not arrange, advise on, or sell insurance products. All information is editorial and should not be considered financial advice. Always read the policy documents and contact the insurer directly before purchasing cover. Some links on this page are affiliate links and we may earn a commission at no extra cost to you.