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Defaqto 3 Star

Animal Friends Pet
Insurance Review

3.8/5 Editor Rating
4.5 Trustpilot (38,500 reviews)

Editorial review only. VetCost is not regulated by the FCA. We do not arrange or sell insurance. Some links may be affiliate links.

Overview

Animal Friends Insurance was founded in 1998 with a simple mission: to provide affordable pet insurance while giving back to animals in need. They've donated over £8 million to animal welfare charities including the RSPCA, Dogs Trust, and Battersea. Their insurance range covers everything from basic accident-only policies (from just £3/month) to comprehensive lifetime cover up to £12,000 per year. Animal Friends is consistently one of the cheapest pet insurers in the UK, making them ideal for budget-conscious pet owners who still want decent cover. Their customer service has improved significantly in recent years, reflected in their strong Trustpilot score. While they don't offer the bells and whistles of newer insurtechs, their straightforward policies and charitable ethos make them a popular choice.

Key Facts

Founded

1998

Underwriter

AXIS Specialty Europe SE

Cover Types

Lifetime, Max-benefit, Time-limited, Accident-only

Pet Types

Dog, Cat

Vet Fee Limit

£1,000–£12,000

Excess From

£69–£160

Waiting Period

14 days

Max Pet Age

Must enrol before age 9

Pros & Cons

Pros

  • Extremely affordable — dog cover from just £3/month
  • Donates millions to animal welfare charities
  • Excellent Trustpilot score of 4.5 from 38,000+ reviews
  • Full range from accident-only to lifetime cover

Cons

  • No dental or behavioural cover on standard plans
  • No app — claims process is web-based or phone only
  • Defaqto 3-star rated — cover is less comprehensive than top-tier providers
  • Maximum enrolment age of 9 is lower than most competitors

Cover Features

Dental treatment
Hereditary & congenital conditions
Behavioural therapy
Pre-existing conditions
Travel abroad cover
Multi-pet discount
Online claims portal
Direct vet payment
Mobile app

Prices From

Dogs from

£3.00/mo

Cats from

£2.00/mo

Prices are indicative starting prices and may vary based on breed, age, and postcode.

Editor's Verdict

The best budget option for pet owners who want basic to mid-level cover without breaking the bank. Animal Friends won't match the premium providers on breadth of cover, but their charitable donations and rock-bottom prices make them hard to beat on value.

Learn More About Animal Friends

Visit Animal Friends's website to compare cover options and find out more about their policies.

Visit Animal Friends Website

Affiliate link. See our methodology.

Important: VetCost provides information for comparison purposes only. We do not arrange, advise on, or sell insurance products. All information is editorial and should not be considered financial advice. Always read the policy documents and contact the insurer directly before purchasing cover. Some links on this page are affiliate links and we may earn a commission at no extra cost to you.